.chat-teaser {
        position: fixed;
        width: 232px;
        height: 91px;
        right: 24px;
        bottom: 92px;
        background: #ffffff;
        border-radius: 18px;
        padding: 14px 18px;
        box-shadow: 0 14px 35px rgba(15, 23, 42, 0.18);
        z-index: 9999;
        cursor: pointer;
        animation: teaserFloat 3s ease-in-out infinite;
    }

    @keyframes teaserFloat {

        0%,
        100% {
            transform: translateY(0);
        }

        50% {
            transform: translateY(-4px);
        }
    }


    .launcher-dot {
        position: absolute;
        top: 1px;
        right: 3px;
        width: 12px;
        height: 12px;
        background: #ef4444;
        border-radius: 50%;
        border: 2px solid #ffffff;
        animation: dotPulse 1.6s ease-in-out infinite;
    }


    @keyframes dotPulse {
        0% {
            transform: scale(1);
            opacity: 1;
        }

        50% {
            transform: scale(1.25);
            opacity: 0.7;
        }

        100% {
            transform: scale(1);
            opacity: 1;
        }
    }


    .mes-icon {
        width: 35px;
        height: 35px;
        margin-top: -5px;
    }

    /* CHATBOT */
    .chat-wrapper {
        position: fixed;
        right: 24px;
        bottom: 96px;
        width: 420px;
        max-height: 83vh;
        display: flex;
        flex-direction: column;
        border-radius: 20px;
        background: #ffffff;
        box-shadow: 0 20px 45px rgba(15, 23, 42, 0.25);
        overflow: hidden;
        z-index: 9999;
    }

    .inside-bot {
        width: 20px;
        height: 20px;
    }

    .chat-header {
        padding: 14px 18px;
        border-bottom: 1px solid #e5e7eb;
        background: #ffffff;
    }

    .header-left {
        gap: 10px;
    }

    .header-icon {
        width: 32px;
        height: 32px;
        border-radius: 50px;
        background: linear-gradient(144.05deg, #32236F 20.95%, #6043D5 115.14%);
        color: #ffffff;
    }

    .header-text h2 {
        color: #111827;
    }

    .header-text .sub {
        margin: 2px 0 0;
        color: #6b7280;
    }

    .header-close {
        border: none;
        background: transparent;
        font-size: 22px;
        line-height: 1;
        cursor: pointer;
        color: #6b7280;
    }

    /* chat area */
    .chat-window {
        flex: 1;
        padding: 14px 16px;
        overflow-y: auto;
        gap: 12px;
        background: #f3f4f6;
    }

    /* messages */
    .msg-row {
        display: flex;
        align-items: flex-start;
        gap: 8px;
    }

    .msg-row.bot {
        justify-content: flex-start;
    }

    .msg-row.user {
        justify-content: flex-end;
    }

    .user-bubble {
        max-width: 70%;
        background: linear-gradient(144.05deg, #32236F 20.95%, #6043D5 115.14%);
        color: #ffffff;
        padding: 10px 14px;
        border-radius: 18px 4px 18px 18px;
        font-size: 14px;
        font-family: PlusJakartaSans-Regular;
        box-shadow: 0 2px 6px rgba(14, 165, 233, 0.35);
    }

    /* common avatar base */
    .avatar {
        width: 32px;
        height: 32px;
        border-radius: 50px;
        flex-shrink: 0;
        background-image: url("../public/account-avatar.svg");
        background-size: cover;

    }

    .user-avatar {
        background: #e5e7eb;
        color: #374151;
        background-image: url("../public/man-users.svg");
    }


    .bot-bubble {
        max-width: 85%;
        background: #ffffff;
        border-radius: 18px;
        padding: 10px 14px;
        font-family: PlusJakartaSans-Regular;
        font-size: 14px;
        color: #111827;
        box-shadow: 0 1px 3px rgba(15, 23, 42, 0.12);
    }

    /* question bubble style like screenshot */
    .bot-question {
        background:rgba(229, 223, 255, 1);
    }

    /* chips */
    .chip-row {
        margin-top: 10px;
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
    }

    .chip {
        border-radius: 999px;
        border: 1px solid #d1d5db;
        background: #ffffff;
        padding: 8px 14px;
        color: #111827;
        cursor: pointer;
        transition: all 0.16s ease;
    }

    .chip:hover {
        background: #f3f4ff;
        border-color: #2563eb;
    }

    .chip.primary {
        background: linear-gradient(144.05deg, #32236F 20.95%, #6043D5 115.14%);
        border-color: linear-gradient(144.05deg, #32236F 20.95%, #6043D5 115.14%);
        color: #ffffff;
    }


    .chip.selected {
        background: linear-gradient(144.05deg, #32236F 20.95%, #6043D5 115.14%);
        border-color:linear-gradient(144.05deg, #32236F 20.95%, #6043D5 115.14%);
        color: #ffffff;
    }

    /* continue button area */
    .cta-row {
        margin-top: 14px;
    }

    .cta-button {
        width: 100%;
        border: none;
        border-radius: 50px;
        padding: 12px 16px;
        font-size: 14px;
        cursor: pointer !important;
        background: linear-gradient(144.05deg, #32236F 20.95%, #6043D5 115.14%);
        color: #ffffff;
        box-shadow: 0 8px 24px rgba(37, 99, 235, 0.3);
    }

    .cta-button:disabled {
        opacity: 0.6;
        cursor: default;
        box-shadow: none;
    }

    .cta-button span.count {
        font-size: 12px;
        opacity: 0.85;
    }

    /* typing indicator */
    .typing-indicator {
        display: none;
        align-items: center;
        gap: 6px;
        padding: 8px 16px;
        background: #f9fafb;
        border-top: 1px solid #e5e7eb;
    }

    .typing-indicator span {
        width: 6px;
        height: 6px;
        background: #9ca3af;
        border-radius: 50%;
        animation: bounce 0.9s infinite alternate;
    }

    .typing-indicator span:nth-child(2) {
        animation-delay: 0.15s;
    }

    .typing-indicator span:nth-child(3) {
        animation-delay: 0.3s;
    }

    @keyframes bounce {
        to {
            opacity: 0.35;
            transform: translateY(-4px);
        }
    }

    /* footer note */
    .chat-footer-note {
        padding: 8px 16px 12px;
        font-size: 11px;
        color: #6b7280;
        background: #ffffff;
        border-top: 1px solid #e5e7eb;
    }

    /* fit score card */
    .score-card {
        margin-top: 10px;
        padding: 14px 16px;
        border-radius: 16px;
        background: #ecfdf3;
        border: 1px solid #a7f3d0;
    }

    .score-title {
        font-size: 12px;
        text-transform: uppercase;
        letter-spacing: 0.08em;
        color: #16a34a;
        margin-bottom: 8px;
        display: flex;
        align-items: center;
        gap: 6px;
    }

    .score-value-row {
        display: flex;
        align-items: baseline;
        gap: 8px;
    }

    .score-value {
        font-size: 32px;
        font-weight: 700;
        color: #15803d;
    }

    .score-label {
        font-size: 14px;
        font-weight: 500;
        color: #15803d;
    }

    .score-subtext {
        margin-top: 6px;
        font-size: 12px;
        color: #4b5563;
    }

    /* small "pill" inside score card header */
    .score-pill-icon {
        width: 22px;
        height: 22px;
        border-radius: 999px;
        background: #dcfce7;
        display: flex;
        align-items: center;
        justify-content: center;
        font-size: 13px;
        color: #16a34a;
    }

    /* Start over button */
    .start-over-row {
        margin-top: 10px;
        text-align: right;
    }

    .start-over-btn {
        border: none;
        background: transparent;
        color: #2563eb;
        font-size: 12px;
        cursor: pointer;
        text-decoration: underline;
    }

    /* launcher circle */
    .chat-launcher {
        position: fixed;
        right: 24px;
        bottom: 24px;
        width: 60px;
        height: 60px;
        border-radius: 999px;
        border: none;
        background: linear-gradient(144.05deg, #32236F 20.95%, #6043D5 115.14%);
        color: #ffffff;
        font-size: 22px;
        display: flex;
        align-items: center;
        justify-content: center;
        cursor: pointer;
        box-shadow: 0 12px 30px rgba(15, 23, 42, 0.35);
        z-index: 10000;
    }

    .chat-launcher span {
        pointer-events: none;
    }

    /* "Other" input + send button row */
    .other-input-row {
        display: flex;
        align-items: center;
        gap: 6px;
    }

    .other-input {
        flex: 1;
        box-sizing: border-box;
        padding: 8px 10px;
        border-radius: 999px;
        border: 1px solid #d1d5db;
        font-size: 13px;
    }

    .other-send-btn {
        border: none;
        border-radius: 999px;
        width: 32px;
        height: 32px;
        cursor: pointer;
        background: linear-gradient(135deg, #2563eb, #22c1c3);
        color: #ffffff;
        font-size: 14px;
        display: flex;
        align-items: center;
        justify-content: center;
    }

    /* utilities */
    .hidden {
        display: none !important;
    }

    /* responsive: small screens */
    @media (max-width: 768px) {
        .chat-wrapper {
            right: 12px;
            left: 12px;
            width: auto;
            max-width: none;
            bottom: 88px;
        }

        .chat-launcher {
            right: 16px;
            bottom: 16px;
        }
    }